Shipping policy
Shipping and delivery
- Products are delivered to you with the delivery option you choose at the checkout. You will find information about your options on the Website and at the checkout. Depending on which shipping method you choose and the total amount of your order, delivery fees may apply. Delivery fees, if any, are clearly specified on the Website and at check out. Any shipping costs will only be added once per order, regardless of the number of packages in the order.
- The expected delivery time is stated on the Website and in the order confirmation. Express delivery may also be available. We always strive to deliver your order within the estimated number of working days for delivery stated on the Website and in your order confirmation, but we note that delivery time is non-binding and a best estimate only. Please note that the time for delivery may vary depending on where you live and what delivery option you choose. If your order is delayed, we will notify you and you have the right to cancel your order if the delay has a significant impact on you.
- In connection to delivery of the product(s) to you, you will get a notification via text message or email. If you have chosen to pick up your order, you are responsible for picking up your order within the time and/or date stated on the delivery notice.
- If there are any limitations regarding place of delivery, we will inform you hereof in the beginning of the ordering process or at check out.
Partial delivery
If your order contains several products and some of the products (or parts thereof/thereto) are temporarily out of stock, we may divide your order into several deliveries. The product(s) (or parts thereof/thereto) that is/are out of stock will be delivered to you at a later date free of further shipping costs.
Uncollected packages
Packages that are not picked up within the time and/or date specified on the delivery notice, will be sent back to our warehouse. If you do not inform us that you wish to withdraw your purchase, we have the right to charge an administrative fee which corresponds to our approximate costs for handling and shipping in cases where you do not collect your package.
Offers, discount codes and gifts
- We may from time to time offer promotions, discount codes, gifts and other special offers (“Offers”). Such Offers are valid only for the period specified in connection with such Offer and further only as long as the product is in stock. Offers cannot be combined with other discounts unless expressly stated on the Website. In addition to this Clause 8.1, these Terms of Sale also apply to Offers.